Titan Sécurité is a Quebec-based company founded in 2012 and run by professionals with over 20 years of experience in the field of security. Active in the Greater Montreal, we offer our clients a wide range of customized security solutions.
We are proud to base our company on three fundamental pillars:
– The high level of expertise of our management team;
– Our ability to quickly transform the specific needs of our customers into practical and effective security solutions;
– The excellence and the customization of the service we offer to our clients.
Our success is based on the fact that we were able to adapt to changes in the demand for security guards. Our clients are no longer looking for just athletic agents, but mostly for individuals perfectly adapted to their environment and able to offer an unparalleled service, individuals able to analyze a situation quickly and make the right decision, and return an image of serenity and courtesy. In other words, our agents are there to reassure.
In addition to the physical presence of our agents, and to maximize our customers’ safety, we have developed internal investigation services, civil suits services, and training for our clients. Through our research and development department, we also have pioneering technological security solutions. Finally, with our detection team conducted by a specialist in terrorism and explosives detection and our canine unit, we are able to offer an overall solution to the threat of bomb attacks and to the illegal possession of firearms and narcotics.
People at the heart of our business model
Titan is a human-sized company with a real responsive and professional structure. We place the relationship with our customers at the heart of our business model, and strive to ensure a personalized service to the best of our ability. We stand by our clients with our availability at any time and our proactivity. We strive to understand your fears, but also to anticipate before the events occur.
A premium service
At Titan Sécurité, our leaders, our consultants, our agents and our front door staff are committed to do everything in their power to provide you with a high-quality level of customer service.
To do this, we guarantee a 24/7 assistance.
In addition, before each mission, our agents receive a personalized coaching to perfectly meet your specific needs.
What characterizes our agents :
A specific coaching
Before each mission, our agents receive an additional personalized training to meet your needs perfectly.
You’ll have time to let us know your requirements, and our trainers will then be happy to teach them to the agents, who will maximize this way their skills and blend into their new working environment.
Furthermore, weeks after weeks, we constantly make sure that our agents’ excellent capacities of customer service are up to date.
Elegant and functional uniforms
Depending on the area of intervention, our agents will be equipped with stylish and functional suits or tactical intervention-style outfits.
We offer a total flexibility to our customers concerning the uniform of our agents; we can adapt to any specific demand.
Satisfaction of the requirements of the law on the private security (2012)
At Titan, we make a point of honor in the fact that all our agents respect the law and possess a valid security guard’s license delivered by the BSP (‘Bureau de la Sécurité Privée’).
Indeed, since 2012 in Quebec, according to the law on the private security (http: // legisquebec.gouv.qc.ca/fr/ShowDoc/cs/S-3.5), every person wishing to work as a security guard must have attended a specific 70 hours class, including a cardiorespiratory resuscitation (RCR) and first care course, so that the BSP delivers him(her) a license. We guarantee that all the agents of Titan have at least this basis.
The flexibility of our contracts
At Titan, we understand that it’s the company that has to adapt to its clients and not the reverse.
Having the human and relational at heart, our team strives to save you cumbersome procedures at every level of decision. Our contracts are tailor-made and highly flexible to adapt to the changing needs of our customers.
OUR AREAS OF EXPERTISE
Our code of ethics and deontology
Operating in a sector where the quality requirements set by our clients are increasingly high, where our agents are constantly exposed to potentially dangerous situations and where the development of technology is constant, one thing is clear: there is no room for amateurism.
Therefore, Titan Sécurité must honor your trust by demonstrating a high level of professionalism and integrity.
Our outreach towards the community
- Education of children affected by poverty
Titan Sécurité contributes to the education of children in Burkina Faso and Argentina.
- A zero-profit policy on all events aiding suffering children
We invite you to contact us if you are organizing this type of event.
Ghenadie dealt with diverse problems related to the security world such as the lack of quality of the customer service offered by the agents and the lack of professionalism and discipline, the low level of competence of the active recruiters in security companies, the total disconnection of the senior executives and the supervisors from the reality of the ground, the lack of team spirit of the agents, and the gaps regarding security which could be filled by the adequate use of new technologies. Further to this analysis, he built effective answers for the security sector.
Dog Squad (K9)
Regional Director, Capitale-Nationale/Bas-Saint-Laurent/Saguenay–Lac-Saint-Jean
This fanatic of big challenges takes care of all the operational aspects related to Titan’s security strategies on the field.
Mr Ferry’s expertise, creativity and holistic approach are employed at Titan Sécurité to define our products’ identity as well as for our engineering developments.
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